Disability Accommodations and Modifications in Housing

Accommodation versus modification

A reasonable accommodation is generally a change to a rule, policy, practice, or service needed because of disability. A reasonable modification is generally a physical change to a dwelling or common area. Different payment rules and program requirements can apply.

Make the request clearly

• State the accommodation or modification requested.
• Explain the disability-related need without oversharing unnecessary medical details.
• Use writing when possible.
• Keep copies of supporting documentation and every response.

Examples

• Assistance-animal exceptions to a no-pets policy where legally required.
• Parking accommodations.
• Communication methods.
• Transfer requests.
• Physical accessibility changes.

Enforcement

A refusal or unreasonable delay can raise fair-housing issues. HUD accepts disability-related housing discrimination complaints.